Info Centre


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Access to the Session Rooms

Seating is regulated on a first-come, first-served basis. We recommend you go to the session room well in advance of the session. Due to safety regulations, the organisers will close the access to the session if all seats are taken. It is not allowed for delegates to stand in the aisles of the session rooms.

Address and Accessibility of the Congress Centre

is easily accessible by public transport (only 10 min. by train from the Central Station in the city centre). The public transport system is easy to use and a very efficient way to get around the city. All congress delegates may collect a complimentary transportation pass in the registration area. This pass is valid on all public transport within the city of Stockholm during the congress.


Mässvägen 1;

App - Your smart congress companion

Use the Congress Apps to navigate through the 29th Annual EAU Congress and the 15th International EAUN Meeting. The applications offer the best mobile overview of this scientific events. You do not need constant internet access to use the App. Check under "EAU 2014" and "EAUN 2014" in your App Store or Android Market to get your smart congress companion.

Badge Tracking System

Congress delegates have a barcode on their badge which enables them to leave their contact details with exhibitors in a quick and easy way. The barcode will also be scanned at the entrance of the session rooms to gather CME and statistical information.

Bank and Exchange

The national currency in Sweden is the Swedish Krona (SEK). Three ATM machines are available in the congress centre ; two in the main entrance hall and one at the East entrance. Banks are normally open Monday to Friday from 09.30-15.00 hrs. and are closed on Saturdays and Sundays. ATMs are widely available. Exchange offices at airports are normally open from 07.00-18.00; in the railway station from 07.00 - 21.00 hrs. All major credit cards are widely accepted in Sweden and ATMs accept most international cards. Please be aware that smaller businesses may not accept credit card payments and you are advised to check prior to purchase. Service is included in the bill in bars and restaurants, but tips are welcome. Banks do not handle exchange anymore, the best place for exchange is "Forex" at Stockholm Central Station which is open daily 07.00-21.00 hrs.

Best Posters

The Best Posters wall features the best scientific posters of the Stockholm congress. This high-tech plasma wall is accessible during congress hours in the main entrance hall. The best posters can also be viewed on this website during and after the congress.

Business Centre

A small Business Centre is located on the balcony of the congress centre which is accessible from the main entrance hall. This service will be available to all congress participants during the congress and offers facilities such as computers, printers, copiers and internet.

Certificate of Attendance

A Certificate of Attendance for the Stockholm Congress can be printed on this website as of Wednesday 16 April 2014. To print your Certificate of Attendance you need the number under the barcode on your badge (type the number without the *).

Charge & Connect Area

A special "Charge and Connect Area" with tables and power outlets is available in the exhibition. The "Charge and Connect Area" allows you to charge your laptops and phones.

Cloakroom / Luggage

The cloakroom is located in the main entrance hall and is open during congress hours. Please be sure to collect all personal belongings at the end of the day.

Congress Bag

Each delegate can collect a congress bag in the registration area.

EAU Policy on Live Surgery

The EAU established an official policy on Live Surgery Events, offering organising centres a clear framework within which to plan and perform live surgeries at any EAU congress or meeting. It outlines a set of guidelines in which the overriding principle is that patient safety must take priority over all other considerations in the conduct of live surgery. Read more on:


The electricity in Sweden runs on 230 volts and the frequency is 50 Hz. Plugs have two round pins. A plug adaptor will be required if incompatible electronic devices are used.

Emergency Phone Numbers

In case of emergency call 112 for police, fire brigade and ambulance service. In case of an emergency in the congress centre please call or contact a security guard immediately. See also "First Aid".

Excursions, Restaurant Reservations and Stockholm Information

Information on Stockholm and excursions will be available at the Tourist Information & Shop in the main entrance hall. They will also be able to assist you with restaurant reservations.

First Aid

There is a medical unit present for first aid in the main entrance hall indicated on the directional signs with the first aid symbol. In case of an emergency in the congress centre contact a security guard immediately or call . See also "Emergency Phone Numbers".


The organisers do not accept responsibility for any personal damage. Participants are strongly recommended to arrange their own personal insurance.


All presentations during the EAU Congress will be conducted in English, the official language of the EAU. There will be no translation provided.

Lost and Found

Found items should be returned to the EAU Information Desk in the main entrance hall. If you lose or find something, please report to this desk for assistance.

Media Policy

Photography, filming and interviews at any location within the congress venue (with the exception of the EAU Press Centre and EAU Press Conference Room) are prohibited without written permission from the EAU Press Coordinator; Ms. Ivanka Moerkerken. The EAU Press Coordinator will do her best to accommodate those making requests in advance of the meeting.

Mobile Phones

The sound and flashlights of mobile phones must be switched off during all sessions.

Poster Builder Service

Poster presenters who created their posters for the Stockholm congress through the EAU Online Poster Builder Service, can collect their posters at the Speaker Service Centre (1st floor).

Poster DVD

A DVD with a collection of scientific posters from the Stockholm Congress will be distributed by AMGEN (booth B06:21 in the exhibition).

Prayer Room

A special room dedicated to prayer for men and women is located in the congress centre (ground floor).

Resource Centre

Urology Science and Learning
All of the congress’s scientific content, including abstracts, posters and webcasts will be available online on this Congress Website Resource Centre. Content is constantly updated over the course of the congress and afterwards. Watch scientific sessions you may have missed, or reread the data of the latest research. Access the Resource Centre by logging in with your MyEAU account or with the number under the barcode on your badge (type the number without the *).


All bags may be subject to inspection. Security is present for your safety. Please take all personal effects with you when leaving a session room.

Smoking Policy

Smoking is prohibited inside the congress centre and in the exhibition hall. Smoking is only allowed in front of the main entrance of the congress centre.

Upcoming Meetings

Posters and other information on upcoming EAU meetings can be viewed at the "Upcoming EAU Meetings" area. Information on all other not EAU related meetings can be displayed in the "Upcoming Meetings" promotion area in the exhibition. It is strictly forbidden to put up promotional material at any other location in the congress centre.


Free wireless internet, provided by the congress centre, will be available in all areas and session rooms. Please search for the "", you do not need to enter a username and password.